Questions? We Have Answers.
Everything you need to know about taking your NGO digital with NGO Udaan.
Is the website really free? ▼
Yes. We waive the ₹19,000 professional design and development fee entirely for verified Indian NGOs. You only pay a one-time setup fee of ₹5,000 which covers your Domain, SSL certificate, and high-speed hosting configuration for the first year.
Who is eligible for the Website Gift? ▼
The gift is exclusively for registered Non-Governmental Organizations (NGOs), Foundations, and Social Enterprises operating in India. You must have valid registration documents to qualify.
What happens after the first year? ▼
The design and code remain yours forever. After the first year, you only need to renew your domain and hosting, which typically costs around ₹3,000–₹4,000 annually. There are zero hidden monthly maintenance fees on the development side.
How long does the process take? ▼
Once we receive your content and verification documents, we typically launch your new professional website within 7 to 14 business days.
Can I add more features later? ▼
Absolutely. Your website is built on a scalable framework. You can add blogs, event galleries, donation gateways (like Razorpay/Instamojo), and volunteer management systems as your organization grows.
How long does it take to see results? ▼
Results depend on the service. Website launches typically happen in 7-14 days. For social media management, you see engagement growth within 30-60 days of consistent activity.
Can we cancel anytime? ▼
Yes, absolutely. there are no lock-in contracts for our monthly services. You can pause or cancel any service with a simple 7-day notice period.
Do you provide ongoing support? ▼
Yes. We believe in long-term partnerships. All our projects include ongoing technical support and periodic digital audits to ensure your NGO continues to make an impact.
Still have questions?
We're here to help you understand every step of your digital journey.